Road to Reconstruction
Shoe Customization Process
We provide a Customization SERVICE.
A sourcing fee has been included for our team to source the base shoes in the size selected on your order. If you would like to provide the pairs of soles to be used for the customization service, please email info and we will refund the sourcing fee from your order.
Turnaround time is 8 -12 weeks from when the order is received.
Expedited orders are available for a rush fee, please email info to inquire.
Worth the Watch!
Pre-Order Process
A pre-order is the reservation of an item that is not yet available for sale, but will be soon.
Pre-order items will be shipped right after items are available in stock. Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on the purchase page.
In case the merchandise in pre-order fails in delivery, we will promptly inform and refund customers.
LivingLegacyTheBrand.com will not be held responsible for a delay in shipment caused by circumstances beyond the control of Living Legacy The Brand that cause pre-ordered products to arrive at the warehouse later than the time specified on the product’s purchase page.
In pre-order purchases credit cards are debited at the moment the order is placed.
More about Shipping
Regarding order with available items and pre-orderable items, shipment will happen in 2 different phases:
(1) Available merchandise will be shipped with standard shipping methods, and
(2) Pre-orderable items will be shipped right after items are available in stock
